Gladstone Street, Ilkeston, Derbyshire, DE7 5QS | Tel: 0115 932 0248, Appointments :0115 850 8880

Telephone Consultation

Telephone Consultation

Please Telephone: 0115 850 8880

We currently offer 10 minute appointments. Please tell the receptionist if you think you will require longer than this. Appointments can be booked in advance by telephone on the appointment line, or in person at the reception.

If two or more people in the family are ill and need to see the doctor, then please make a separate appointment for each person.

Kindly be patient with the telephone system as we sometimes experience a large number of calls, especially during the mornings, and we will try to answer you as soon as possible. If your call is not urgent, then please ring in the afternoon when the lines are less busy.

If you cannot keep your appointment, please inform the receptionist so that someone else can be offered a place.

Please do not delay contacting the surgery if you consider your medical condition requires urgent attention by a doctor.

Please inform the receptionist if you feel the problem is urgent since these are dealt with on the same day.

For pre-registration and repeat prescriptions, please click on the following link below, provided you have registered with the surgery for access. Please note you will be only given a PIN, practice Number and Access ID on your confirmation letter from the surgery.